media technology curriculum
media technology curriculum
A Curriculum for Social Skills
On more than one occasion you’ve heard me talk about the deterioration of social skills in the work place, primarily due to the heightened influence of technology. It is not uncommon to find people who have basic problems interacting with customers, vendors, or fellow employees. This fundamental flaw has an adverse effect on teamwork, customer service, and sales.
I recently had a reader call me to task on this and asked what kind of curriculum I would recommend to teach proper social skills to younger workers entering the work force. From my perspective, I can think of three prime areas to concentrate on:
* Communications – both written and oral. It’s not simply a matter of mastering the media to be used, but more importantly, the content. Text messaging and the Internet has basically destroyed civil discourse and how to write an effective business letter which, of course, is critical for customer service and sales. Beyond this, people need simple speaking skills, such as how to engage in conversation, the proper way of performing an introduction, how to make a presentation or conduct a meeting. This includes lessons in persuasion, negotiation, and rhetorical thought. In addition to writing and speaking, listening is equally important, after all, it takes two to Tango.
* Ethics – dictates our value system, and is a little more than what is right and what is wrong. It also includes respect for others as well as yourself (a “Do unto others…” philosophy). Ethics plays a significant role in terms of teaching such things as self-worth, dedication, integrity, ambition, and the value of a dollar. Ethics is an expression of the expected code of conduct for everyone to adhere to and abide by.
* Common Courtesy – represents basic manners and how to interact with others. It’s a little more than “please” and “thank you”, but that’s not a bad place to start. It includes how to invite someone to participate in something, how to thank someone for a service performed, and how to include others and make them feel welcome. This also includes how to dress, personal appearances, how to act and conduct themselves with others (“right” versus “wrong”), etiquette and protocol, even the importance of being punctual.
Come to think of it, isn’t this what parents are supposed to be teaching their children? Unfortunately, our youth are learning their socialization skills more from Hollywood, video games, and the Internet, as opposed to their parents, which, unfortunately, is doing a lousy job of raising our kids. Instead, I recommend some simple courses to teach these socialization skills, either as a group or, preferably, some one-on-one coaching such as in a mentoring program (of which I’m a big believer). And for God’s sake, don’t give them a DVD or video on this, have a human-being talk to them instead!
About the Author
Tim Bryce is a writer and management consultant located in Palm Harbor, Florida.
http://www.phmainstreet.com/timbryce.htm
He can be contacted at:
timb001@phmainstreet.com
Copyright © 2009 Tim Bryce. All rights reserved.
What Should I Do for MY english Asignment i can decide plz chose one?
i have to chose 1 of 17 questions to do…
help chose 1plz
1.The Media is too Intrusive
2.War is never justified
3. Violence on the screens breeds violence in the community
4. Sport Should be a compulsory part of school curriculum
5. Australia is not a racist nation
6. there should be no such thing as copyright
7. technology is enslaving people, not freeing them
8. Austrlalia lacks a cultural identity
9.Society discriminates those who are different
10. we are losing the battle to save the enviroment
11.performance enhancing drugs should be banned in all sporting events
12. the answer to juvenile crime is harsher penalties for offenders.
13. the compulsory leaving age for high school students should be raised.
14. refugees should be permitted to stay in Australia.
15.the science of genetic engineering is taking over the role that rightly belongs to nature.
16.women are undervalued in Australian society
17. state schools devserve more funding than private schools
I like Question 13.
Here’s why: some of these questions are very controversial, which can make for a very interesting paper. That being said, you run the risk of alienating your audience and citing faulty or weak evidence.
I advise Question 13 because the evidence is undeniable: those with high school educations tend to be more successful in life than those who do not. And those who have successful high school educations tend to go to college, which increases their chance of success.
Beth Kanter – Using Social Media for Good Causes
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