media mail costs
media mail costs
E-mail Marketing & Reputation in a 2.0 World
By Bradly Montague President & CEO NOMAMONT, Inc.
E-mail has become both the most effective marketing medium to emerge since the introduction of television and the most annoying medium for conveying an advertising message. Therefore your reputation is everything. Users are simply able to make a quick decision about your e-mail without even opening it if they don’t like what they see in the “Subject” or “From” lines, the delete key is just a click away. As marketers you must also contend with the increasing negative connotation of “spam” a term that is now actively connected in the minds of consumers to ANY unwanted e-mail, even if they are legitimate marketing messages to which recipients have opted in for. Added to your difficult mission, ISPs in response their customers’ frustrations have created new barriers. Our experts have examined the ways in which e-mail marketers can manage their reputation.
According to a recent Jupiter Research survey, 60% of business decision makers prefer e-mail and the Internet over other mediums for receiving marketing messages. Not to mention that the cost-per qualified lead can be 5% to 15% less when using online media. Today e-mail is reaching consumers no matter the time of day or where they are. Most marketers say that, for business-to-business offers, the middle of the week especially Tuesday is best; people have too much mail to wade through on Monday, and by Friday they have other things on their mind. For consumers at home, weekends are best; some send on Thursday or Friday, knowing it won’t be read till the weekend. One axiom of DM is that longer copy pulls better than shorter. Not so in the digital age “In some ways the comparison between postal and e-mail seems good, but really it’s closer to a TV news story where you have to capture them immediately or they’re gone,” says Media Synergy’s Coulman Some marketers prefer personalization; others think offers work best in getting recipients to click open the mail. But the results from testing subject lines can be surprising. Stephanie Healy, interactive sales manager for Omaha Steaks, said a “buy one, get one free” subject line beat out one about “grilling perfect steaks “. On the other hand, for Memorial Day she tested a subject line about getting free franks or burgers with a purchase against one about big savings for the holiday, and the latter was beating out the former.
However, technological limitations, different phone models screen size and e-mail clients all mean that marketers need to carefully craft the messages they plan to send. Once you understand consumer preferences, design the content specifically for its intended use. Make it simple to engage. People will navigate away from an e-mail in seconds if it doesn’t load. Today mobile e-mails should be brief and require little scrolling. You should place the call to action as close to the top as is possible. A single-column setup should be implemented because most mobile e-mail readers, including those installed on Symbian devices, Palms and BlackBerrys, can’t display multiple side-by-side columns. They will arbitrarily reorganize your message back into a single-column screen. Think about how you link. Hyperlinking text will not always render and remain clickable. Ensure that your links will be clickable by the broadest range of readers possible. BlackBerrys have minimal JavaScript capabilities; marketers should not use scripts within the HTML page. While Apple’s iPhone appeals to a broader demographic. The iPhone’s unique ability to offer a full-screen Internet experience closer to the personal computer means that design issues aren’t as important. No matter what device, mobile e-mail allows for richer messages and other content with an immediacy factor are some of the mobile e-mail opportunities awaiting marketers — and their engaged customers.
Start scoring your e-mail list based on a recency, frequency and monetary (RFM) analysis. Create these lists for future campaigns based on responses to your previous campaigns. You can then identify customers who share the same RFM characteristics as those from the list but to whom you haven’t e-mailed a similar communication previously. This way you’re sending out fewer e-mails, the number of people opting out of receiving e-mail from you should be down and your cost of delivery will decline. For example, where you might have sent out 200,000 e-mails in the past for a campaign, you’re now getting the same or better results with between 30,000 and 40,000 e-mails. You could then experience a 20% increase in e-mail marketing revenue, a 14% reduction in the number of opt-outs and an overall decrease in e-mail marketing costs by 25%. The positive numbers above are a strong reason to make the change but the real reason is tied to the key driver of delivery to an inbox the “reputation” of the sending IP address. While each ISP has a different reputation assessment formula, many of the leading influencers are hygiene related, such as bounces, spam traps, unknown addresses and complaints. Building RFM programs will enhance your reputation and optimize delivery by lowering the potential for complaints and bounces, and reducing the risk of mailing spam trap names. It will also change your measurement denominator so that all other metrics go up — most importantly, ROI.
Used correctly, e-mail is a cost-efficient tool for nurturing existing leads and formulating an effective marketing campaign. The Direct Marketing Association estimates e-mail ROI in 2008 at $45.65 for every dollar spent. E-mail, while offering a cost-effective way for targeting prospects, allows interested recipients to qualify themselves by simply responding to marketing messages. This saves time and effort for both marketers and consumers.
The bottom line: Don’t forget your DM basics just because you’re doing e-mail and look at the differences in terms of what the medium offers.
About the Author
Bradly C. Montague is a noted pioneer in marketing & corporate communications, Montague has over 15 years experience in traditional and digital marketing, advertising, public relations and global sales consulting. Since founding NOMAMONT (www.nomamont.com) in 2006, he has worked in every capacity to design and optimize the company’s innovative, marketing, pr, event and trade show solutions. Montague serves as Chairman and President & CEO NOMAMONT, Inc.
Prior to NOMAMONT, Montague was the Head of Marketing for Hilex Poly, an industry-leading manufacturer of plastic bag and film products. Focusing primarily on high-density polyethylene (HDPE) film products and related services, the company has over $650 million in revenue and serves many of the leading retail and grocery providers in North America. As a department head, he was the architect of marketing programs for a number of key products including Bag2Bag, Rhino and QuickStar.
Bradly has held a variety of leadership roles throughout his career, including Campaign Strategic Director at DEVON DIGITAL EURO RSCG, Streaming Media Consultant at AKAMAI TECHNOLOGIES and President at Jupiter Sun Productions. He is also a member of the Board of Directors for The Islands Group.
Montague received his bachelor’s degree from The New School University with a major in Liberal Arts and a special focus on Communication studies.
bradly.montague@nomamont.com
How much does postage cost or what kind of postage do I need to mail a medium sized inflatable ball?
I bought a ball from Walmart to send via mail but I was wondering either what type service to use (usps, fedex, ups…) and if I could use USPS then what postage do I get and how much would the est cost be.
I think USPS would be the cheapest. I’m not sure exactly how much it would be. Pack it up and take it to the post office. They have these machines there where you can mail it yourself. You set the package on the scale and it gives you options on the price depending on how fast you want it delivered. The faster, the more expensive. It shouldn’t be too much though, because an inflatable ball is pretty light.
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